Name: jeff kuzmich - jeff kuzmich - Migrate_PEO_Unlock_the_Value_02172026_5161275
Uploaded: 2026-02-26T05:53:05.360Z
Duration: 20 min 19 s
Description: jeff kuzmich - jeff kuzmich - Migrate_PEO_Unlock_the_Value_02172026_5161275

Transcript for "jeff kuzmich - jeff kuzmich - Migrate_PEO_Unlock_the_Value_02172026_5161275": Welcome everyone. Today we're going to explore how partnering with a professional employer organization, or PEO, can deliver measurable ROI and help businesses grow with confidence. First, please note that the primary audio connection for today's session is streaming via your computer. There's no dial in options. Just make sure your speaker volume is set correctly. Also, sometimes you may need to reload your browser to get everything to work correctly. You'll see the key commands here on how to make that happen. So let's take a closer look at some other important features. To download and print a copy of today's deck for future reference and to access additional resources, you can refer to the files and resources window at the top right of your console. That's available at any time during the event. Also, if you have questions during today's event, just send them via the ask us a question window. Just write in your question and click submit. And finally, please note this presentation does not constitute legal advice. This is for informational purposes only. And now I'd like to introduce today's speaker. Bill Allen is our National Director of PEO Strategic Partnerships. Bill specializes in sales leadership and business development and has a strong track record of driving revenue growth, managing partner relationships, and building high performing sales and support teams. During his twenty five years with Paychex, Bill has contributed to sales teams providing small market HR services and PEO services in Chicago, Cincinnati and Florida respectively. Bill, welcome and I'll hand it off to you to cover the agenda and what we're going be going over today. Appreciate that, Rob. Thanks so much. Good afternoon, good evening, good morning everyone. We're going to talk a little bit about PEO today. So let me go really quickly through what our agenda will entail. We're going start with what a PEO is, most specifically what it is today for those of you that have been familiar with it in the past. We're going to talk about the return on investment business impact that comes with partnering with the PEO. We're going to talk about real outcomes, examples of how companies that have partnered with Paychex PEO have benefited from that partnership. We're going talk about why you should consider Paychex if you are going to consider a partnership with PEO, and then we'll get into some next steps. So first of all, let's talk about what is a PEO. A professional employer organization is really about four pillars. And you know, when you look back in the history of PEO and its present state, it's been around since the nineteen eighties, but it has evolved quite a bit. To focus this attention on HR, technology, benefits, and risk management. And when we look at that co employment relationship that which defines what a PEO is, it's all about a PEO assisting you with a lot of the day to day activities that are required in running your business and managing your people, allowing you at the same time to run your business as you see fit and to do so, in partnership with that PEO as you grow. When we talk about the return on investment and the business impact, we talk about five key areas. Compliance, of course, is an enormous, area of interest for businesses to help reduce their risk, particularly for those businesses that may work in multiple locations, may be in a growth mode, may be in multiple States. It's very, very difficult to stay in compliance with all of the federal and state and sometimes even local regulations that can impact your business on a daily, monthly and yearly basis. The second piece we focus on is benefits access. We always want to discuss in our partnership with businesses, one of the most important tenants of running a successful business. That is the acquisition of and the retention of great talent. And one of the key elements of that is great access to benefits, great access to great benefits, and to help keep that employee turnover low and therefore the costs associated with that turnover very, very low. Obviously, we have to worry about efficiencies with our payroll and tax administration. Payroll has become a far more complex business item than it was in years past. Trusting that to an expert will lower your liability and help you create efficiencies that allow you to focus on the primary functions of your business. We want to talk about operational insight. Now more than ever, a PEO partner should be able to provide you with real insights into your business, real data that may help you make decisions about how you're going to grow the business, where you're going to grow it, where you're going to focus your investments. And then finally, we want to talk about some of those cost containments that are available to us through a great risk management strategy. Now, when we talk about the employee experience, well really that's all about the attraction and retention of great talent. And when you think about that employee experience, it does have a lot to do with the benefits that you make available to your employees. What are employees demanding? When you think about the current workforce, now more than ever, we are multi generational and every generation is looking for different types of benefits, access to different tools to help them in their personal lives, to help them thrive in their professional lives. That means having access to premium benefits with lower out of pocket expenses. We want to be able to give support beyond just the standard benefit. It's one thing to have medical insurance. It's another thing entirely to understand how you use it to its best course. So we provide support that will enable you the opportunity to maximize the benefits that you have. Too often here at Paychex we hear, I have all these benefits, but I don't even know how to use half of them. Our job is to make sure that the employees see the true value of what you're offering them to be an employee. And that will always decrease their likelihood of leaving and extend the amount of time. In this case, more than five years, we're told when the employee benefits are presented in this way and presented with this level of quality. Now we talk about real world outcomes. This is all about engagement. We use a lot of buzzwords in our industry, but employee engagement is so important today. Again, more than ever. Sure, it leads to retention. Sure, it leads to great word-of-mouth telling other people that you should be working for this company where I am as well. But it's also about employees becoming more engaged in developing, contributing to the outcomes of the business. Whatever you have as a business owner or operator in your vision about where the business goes, we want those employees to share in that vision. How do we do that? Well, we have to create an environment where they feel engaged. And when we do that, our return on investment in our employees and those dollars we spend on our employees give us so much of a return on investment that enables real business growth. You don't need me to tell you. When your employees are at the best they can be, the business does better. It's as simple as that. Now, here's some real world examples. Now, one of the things that we're going to share with you when you access this deck as Rob instructed at the beginning is the opportunity to click on here and hear from our friend, Jesse Tavara, who is the COO of the plumbing doctor in California. Jesse tells a really great story about how her and her brothers who run the business essentially came to a point where it was becoming so burdensome, so cumbersome to manage all of the legislation associated with their employees. She was doing a ton of research every time she had to make a decision that related to her employees. It could be based on a legislative decision. It could be based on a tax decision. But more and more we're seeing employers who are relying on resources that may not be reliable and perhaps not proactive such that you're spending all of your time focusing on what to do and not being sure that what you're doing is correct. The partnership that the plumbing doctor has with Paychex is emblematic of how a PEO can help you grow and get you focused on the real tenants of what your vision says you need for your business and not so much on the nuance of day to day interaction with compliance, with benefits, with, the technology challenges that we have every single day. So, when we talk about the takeaways here, I really want to focus on the fact that you can establish real return on investment when you partner with Paychex PEO. What you will see is those enhanced benefits. What you will see is less time spent on HR compliance issues, questions, comments, concerns. You will see better risk mitigation associated with those insurances like workers compensation insurance. And you will ultimately have a technology experience that not only enables you the opportunity to spend less time on payroll, but it gives your employees more real time access to the information that's important to you and to them. Giving them the ability to search and seek for those things that are meaningful to them in their lives and find it independent of you is a real technological game changer, a time changer, and a true return on investment. So, when we think about the savings that a PEO can present to a business, that return on investment, that all comes from that partnership of taking those key elements of the business away that you don't need to be managing, enabling you the opportunity to focus on that which really matters. So as Rob had mentioned before, we have some key next steps. We have some resources that are going to enable you the opportunity to explore a little bit more of what a PEO is and how Paychex PEO might be able to help you. One of the things we pride ourselves at at Paychex, is we can truly as an organization be all things to all businesses. So we present the opportunity, we are presented with the opportunity to speak to you, to give you some understanding of how we might be able to provide support, do so in a consultative way, and let you find the pathway by which we might be of the most help today. So that personalized analysis that can come from talking to us, giving you the opportunity to be making informed decisions about whether or not a Paychex PEO partnership is right for you right now, or perhaps will be right for you down the road. But in any event, we look forward to the opportunity to be able to have those conversations and demonstrate why a Paychex PEO can be a real business game changer for your company. Now, want to turn it over to Rob and he's going to do a poll for us, think in just a second. Rob, is that right? That's exactly right, Bill, and thank you for all that great content. There really is a lot of return when partnering with a PEO like Paychex. So, you watching, if you would like to speak with a Paychex expert about outsourcing HR, what your business situation is, what your needs are, how you might experience the benefits of it yourself, just click yes on this poll here. We'll follow-up with you, schedule a time, and you can learn more and see how you can really get your own ROI on working with a PEO. Now with that, we do have a little time for Q and A. I've got a few questions, Bill. First of all, I want to know, how is what's the most measurable way a PEO can deliver ROI for a small and mid sized business? And then the reason I ask is I don't know that I measure HR very well as a small business owner. I had my own small business. I I didn't know what HR was costing me. It's tough for me to understand what you're talking about there. So can you give me a little more clarity with that? Yeah, that's a great question, Rob. I tend to look at it from two different perspectives. There is that more quantifiable side, right? If there's an opportunity through your strategies around your benefits, through the buying power of the PEO to potentially have a decrease in the business expenses, decrease in the personal expenses for the employees, that's a pretty quantifiable expense. And we certainly seek that both in looking at the benefits as well as looking at some other insurances and even some tax rates, depending upon the state. But when you talk about something that's a little bit less quantifiable, what we ask our business partners to imagine is this: How much time are you spending on a daily basis trying to find answers to questions that relate to your human capital management strategy? Let me say that in a more simple way. Something pops up in the morning, someone asks you a question and now you got to spend time researching it. How much is your time worth? How much do you pay yourself an hour? Now that may be a weird question for a business owner. Right? But I bet they could answer and say it's definitely not worth it for me to be spending all this time doing this. So I don't want to put a number on it. I think our friends at Napier will put a number on it. You'll see that in the deck. I would say more often than not though, those conversations where someone can look me in the eye and say, yeah, you know what, Bill? We spend a ton of time doing this stuff. Okay. Well, much does a ton of time cost? It's gonna be different for every business, but it's never good. No. And you're you're exactly right. I know exactly how much my time cost. It was it was very interesting how quickly you figure that out. You know, and that brings me to another point. Okay. I've got my time back. Something I always heard, was always told, I need to be working on the business, not in the business. I've got to be making my business better. So can you tell me how does a PEO help me shift that focus to that more strategic growth? Yeah, you know, I hate to use this as an example, Rob, but you mentioned you used to have a small business. I used to run a jazz club in Chicago a hundred years ago and I was a general manager and I can tell you every day started with great intention. I would come in there and I was going to have menu development. I was going to work on our marketing campaigns. I was going to be talking about how to expand our menu based on some feedback we have gotten. And then I'd walk through the door and five things hit me in the face that had nothing to do with that. Part of being able to focus on those priorities is as a business owner and operator, having the focus to be able to make sure you don't have to deal with those pieces, but sometimes it's inevitable. The way you focus on it is you take those non revenue generating activities and you find a partner that you can trust to help you with them. It doesn't mean we're going to make the decisions for you. It means that when you have a question, you give us the question, you give it to your HR business partner or your relationship manager. You say, got a challenge, help me. And then you go back to focusing on the marketing, you go back to focusing on the growth strategies, you go back to focusing on the areas of development that you talked about at the beginning of every year, but seldom get to because you're focusing on those non revenue generating areas. That's perfect, great answer there. I want to shift to something you mentioned a couple times as you were going through the content of the deck. You talked about how PEOs helped companies improve employee retention and satisfaction. You talked about how important that is, but can you touch on, just give me a little more detail or a little more flavor around how the PEOs help, help me really keep these people, keep my people and keep them engaged, keep them fired up? Well, I know we have time limits today. Could talk about this one for about six hours because one of the most interesting things to me is how many business owners I talked to who may not have recognized, for example, the importance of the first ninety days of employment. When you get a new job, that first ninety days is everything. Am I fulfilling the expectations of the business owner who hired me? Is the business fulfilling the expectations since I chose them to come here and work? And so much of that is to create an environment that substantiates what the employee had shared when they got here about what they wanted, as well as what the owner had shared about the vision of the business and what was required. In that process, much of it is about giving the employees great benefits, but it's also about giving them areas and opportunities for development. When you partner with the PEO, we don't just focus on businesses, although that's a key tenant, excuse me, benefits, that is a key tenant of what we do. But we're also focusing on areas where we can help those employees grow within the company. You are so much more empowered as a business when your employees share in the desire of growth and success of the company. And the only way you do that is to give them a pathway by which they feel as though they are a large part of it. So for me, that attraction is about benefits. It is about reputation. That retention is as much about that as it is about what opportunities am I giving you to be a part of my narrative as a business owner or as an executive in the company. I want you to be a part of my narrative, I want you to be a part of my success pathway. That gives me a requirement of not just asking you to do your job, but to give you options, opportunities and development to be better at it. That's great, and when I've got a place to go and a place to grow, I'm certainly going to choose to stay there than looking for those opportunities elsewhere. That's a great answer, Bill. Right, you mentioned we're up against time, we've got just another minute, I got one last question. How do I go about evaluating the ROI potential of different PEO providers? I know there's choices out there. So how do I really compare and contrast and understand who's going to be the best choice for me? Yeah, and I think that, you know, obviously I'm from paychecks, I'm 25 here, so I'm a little biased, but let me say this, the industry as a whole does have a lot of great options, depending upon what types of support you're looking for. But there are some key elements to this that are really important when you're evaluating who to speak to, and who to potentially partner with long term. And that really has a lot to do with That's sort of shared liability we've alluded to a little bit. You want to make sure that you've got a company that's got the financial stability to be able to continue to support you through good times and not so good times economically. You want to make sure that you have a company that has the experience in these areas to be able to properly fulfill the expectations of satisfying your HR needs, your technology needs, your benefit needs, your risk needs. And then finally, you really want to find a company that's going to sit down with you and understand the goals that you have and try and align those goals with what services they recommend. And what I mean by that is one of the great things about partnering with us, last plug for us, is we truly are, as I said before, a company that does all things human capital management for all types of companies and shapes and sizes and States. We're in all 50 States, been around fifty five years. We have the ability to be able to have a consultative conversation. Not saying we're the only one. I'm saying seek that. Understand that what should be a part of your conversation is not just a presentation and a price. It should be an awful lot of listening to understand A, can we help you? B, does the help we represent work for you now? And C, am I a company that you can trust based on not what I say, but what experience the organization has to fulfill the promises we make to you? That's great. Bill, thank you so much for taking the time out of your day to spend with us and enlighten us on PEO. You know, as you'd mentioned, not all PEOs are created equal. Paychex PEO stands out because of our scale, our technology, our service. There's a lot of expertise. There's an all in one platform, a dedicated support team. Just a lot going on here. So I encourage you all, if you're interested in our PEO, give conversation to your your Paychex expert and see what we can do to help you out. And with that, I'm going to bring this to a close. Thank you again for joining us today about Unlocking the Value of a PEO How to Boost Business Growth. As a reminder, you can access a printable copy of the deck in the Files and Resources window, along with other related resources. If you could spare a few moments when we close, there's a quick survey that'll pop up and you can share your feedback that helps us get better, more improved future resources for you like this to support you and your business. So thank you once again and have a great day.